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OK procedure, however you don’t get to choose your own user ID. You fill in a form with your name, adress, phone number etc. and then recieve a generated user ID in your e-mailbox. You are able to select your own password, which is good. After logging into the system for the first time, you are able to deposit money into your betttingaccount. Completely normal procedure here, as at most other bookies, however I’m gonna deduct a couple of points because you don’t get to choose your own user ID. 10% sign-up bonus for new clients.
Transactions:
At Pinnacle there’s several ways to deposit funds into your bettingaccount. You can deposit by; cash deposit at Western Union, bank transfer at Western Union, check, creditcard and Neteller. The minimum deposit amount by creditcard is 50$. Payouts are made into your creditcard, your bankaccount, by check or Neteller. If you withdraw money more than once a month, Pinnacle will charge you with fees up to 25$. Pinnacle does operate with the same procedures as most other bookies and have high transaction fees, which does not suit the average punter. However, if you’re betting big and can afford 15$ to 25$ fees, I see no problems.
Navigation:
Easy navigation, however it could have been easier. There’s no major problems finding your destination at Pinnacle, a nice little menubar at the top of the page and a account-optionsbar to the left make it easy to find what you’re looking for. However, it can be a little troublesome clicking your way to the specialbets like teasers/parlays etc., however you’ll get used to it after a couple of days.
Design:
Very well designed site. White is Pinnacle's main colour, and the complete site is tidy and very comfy to watch. Almost no flashing objects, and easy downloadable pages make me put up a high rating here.
Graphics:
Pinnacle does not have high quality graphics, however graphics level is quite good. No use of unnecessary pictures, the colour on the site are nice and it’s a nice layout also. But, they could easily made the page look a little better with some more graphical aid. Not the best on the web, but it works perfectly fine.
Bet procedure:
Easy, but somewhat messy procedure in my opinion. You select the league you want to bet on. The games come up with a little stake-box next to each betting-outcome and you can write your stake in the box that’s next to the bet you want to make. You can also select different stakes on each bet. The only problem here is the stakeformat, which is American. You have to write how much you want to win, not how much you are risking like you usually write at most other bookies. It can be somewhat troublesome the first couple of times, however you’ll get used to it in no time. After choosing your bets, you get a chance to review your selections before you confirm by writing your password. For the special kinds of bets like teasers, parlays etc. it’s the same procedure as mentioned above.
Only minus in this area is the stake calculation that can be a little difficult at first. Pinnacle should really consider to change or add to their system the normal European style of betting procedure where you get to write your stake. However, no major problems with the current procedure, it’s fast and easy once you get used to it.
Service:
Good service, my e-mailrequests have been answered within a couple of hours and the service office have good replies. However, you need to write good english in order to get the best answer to your questions.
Reliability:
Based on the Netherlands Antilles in Curacao, Pinnacle have an alright reputation, and is also quite reliable. I have never experienced nor heard of people having problems with this bookie. Pinnacle also have strict rules for deposit and withdrawals of funds, therefore I believe that they’re a very serious bookie and also very reliable in that sense that the customers funds is very important and they don’t want to get in any trouble by getting a bad reputation amongst punters. I will say that Pinnacle are highly reliable.
Odds:
Pinnacle will offer you the best of odds on American sports and on some of the footy-action. They have a standard on NBA spreads to offer 1.95 on each team, which is 0.4-0.2 higher than at other bookies. Pinnacle also have some very good odds on soccergames, sometimes they have the web’s best price. They rarely have bad odds, and when the odds starts to sink they just adjust the handicap or spread to even out the odds. Very good!
Events on offer:
Pinnacle should be considered as the best bookie for betting on American sports because of their excellent and marketleading odds. They have a variety of events on offer:
- Basketball: NBA moneyline, spreads and totals offered, also College basketball spreads are on the menu. - Baseball: MLB and College bets. - Icehockey: NHL moneyline, handicaps and totals. - Soccer: Offers 1X2, handicaps, totals and some special bets on all major soccerleagues in Europe. - Football: NFL, College and Canadian events on offer. Also some specials. - Horses: Offer odds on horseracing, mainly in the United States. - Teasers and parlays are offered on basketball and football. - Proposition for big sportsevents like the Olympics, World Cup, tennis etc.
Just the selection of events you expect from an American type of bookie. Very good to see them offer soccer. However I would like to see some more regular propositions, not just for the big events, but also daily props from the NBA for example.
Verdict:
Pinnacle is a must-have bookie if you often bet on American sports or you like to bet American style. They offer very good prices on their betoffers, and I consider Pinnacle to be a high-class bookie.
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